Value of social media – further reading

Further reading: The following articles have been curated for you to provide a business context for the use of social media in a range of contexts: IBM: From Social Media to Social CRM (February 2011) White Fuse: Social Media for Charities – Tips to Increase...

Social media trends – further reading

Further reading: Social media is constantly evolving – though many of the principles remain the same. The following articles have been curated especially for you and provide a good understanding of foundation information that will become useful as your move...